Privacy Policy
At Linguatech, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with the LinguaLoop mobile application ("App"). By using LinguaLoop, you agree to the terms of this Privacy Policy. Terms used here that are not defined have the meaning given in our Terms and Conditions.
1. Information We Collect
We collect the minimum necessary personal information to deliver, support, and improve LinguaLoop. This includes:
- Account information: such as your Apple ID (used through Sign in with Apple), email address, and username.
- Device data: device type, OS version, app version, language, and country.
- Usage data: including activity completion, selected language, and app interactions.
- Support interactions: when you contact us, we may collect your email and request details.
We do not collect passwords or payment card data. Subscription payments are processed via Apple.
2. How We Use Your Information
Your personal data is used for the following purposes:
- To authenticate and manage your account
- To enable key features and personalize your learning experience
- To provide customer support and respond to inquiries
- To analyze usage trends to improve the App
- To send important notices or service-related announcements
We may also use anonymized and aggregated data for research or analytics.
3. How We Collect Information
We collect information:
- Directly from you when you create an account or contact us
- Automatically through the app (e.g., device and usage data)
- From third-party platforms (e.g., Apple) when authorized by you
4. Sharing Your Information
We do not sell or rent your personal data. We only share it:
- With service providers under strict data processing agreements (e.g., for analytics or infrastructure hosting)
- When required by law or in legal proceedings
- With your consent or at your request
5. Data Retention
We retain your personal data only as long as necessary to provide the service or as required by applicable law. Upon deletion of your account, we will securely delete or anonymize your personal data within 30 days unless legal retention obligations apply.
6. Your Rights
You may:
- Access, correct, or update your information via your account
- Request deletion of your account and personal data
- Withdraw consent to non-essential data uses
To exercise your rights, contact us at contact@linguatech.app.
7. Security Measures
We rely on Supabase, our backend infrastructure provider, to implement industry-standard security measures including secure server infrastructure, encrypted data transmission, and access controls. While we rely on trusted third-party providers and follow best practices, no method of transmission or storage is 100% secure.
8. Children's Privacy
LinguaLoop is not intended for children under 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware of such data collection, we will delete it.
9. International Users
Your data is processed and stored in secure data centers operated by our service providers, including Supabase, which may be located in jurisdictions outside of your country of residence. These locations may not have the same data protection laws as your home country. By using LinguaLoop, you consent to the transfer of your data to these jurisdictions.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will notify you of material changes through the App or by other means. The date of the last update is posted at the top of this document.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@linguatech.app
We are committed to protecting your privacy and ensuring a safe user experience.